Every company has a story. Here’s ours.
Chargify is a team of 17 people supporting 1,300 businesses around the world.
We work from home in many cities across the USA, plus 2 of us in Australia and Brazil.
- Sales team and co-founder/CEO are in Sacramento, CA
- Software developers are spread along the US East Coast from Raleigh, NC, to Wilkes-Barre, PA, with one team member in Sau Paulo, Brazil
- Support team is in several cities in Florida
- Operations team is in Topeka, KS, with one team member near Sydney, Australia
- Like our people, our data centers are distributed. We run in 3 Amazon data centers.
Chargify started in 2009 as a project within Grasshopper (the small business virtual phone system), which is headquartered just outside of Boston.
We still have ties to the Boston office, but as you can see above, we’ve grown into a very distributed team, with small groups in a few places, but no central office. The main pattern is that we’re mostly along the US East Coast, but our CEO is in California with the sales team.
Some people wonder how a distributed team can work. Although we can’t speak for how it would work at 500 people, we can say that it’s working very well for us today.
Over the years, we’ve made adjustments to get our financial house in order. We had to raise prices twice in the early years. We also took an angel-sized investment from Mark Cuban in 2011.
This all led to Chargify reaching profitability in late 2012, and we’ve been profitable ever since.
We use profits to hire great people to support our customers. We also use those profits to invest in solid infrastructure. We run Chargify software in 3 data centers, with plans to roll out 3 more.
Running a profitable business that keeps customers happy with great people, great software, and great systems is our equation for success.
Meet The Team
Lance Walley, Co-Founder & CEO
Before joining Chargify in 2009, Lance co-founded Engine Yard in 2006, which grew into a key player in the Ruby on Rails space. Years before Engine Yard, Lance co-founded Parallax in 1987, which makes tiny Basic Stamp computers that can be purchased worldwide. Personal time: motorcycles, cowboy boots, and coffeehouses.
Michael Klett, Co-Founder & Technical Lead
Michael is a former hardware engineer who designed circuit boards for Alcatel, and parts of the XBOX 360 CPU for IBM. After his adoption of Ruby on Rails, Michael left the hardware world in 2007 to pursue web development full-time. He launched his own company, Web Advocate, to create custom e-commerce sites and content management systems, and ran it for two years. Now, as co-founder & Technical Lead of Chargify, Michael leads all of Chargify's development. He derives particular enjoyment from working on applications that help entrepreneurs. Michael holds a B.S. and M.S. in Computer Engineering from NC State University. In his free time, Michael enjoys playing soccer, snowboarding, and putting together puzzles with his daughter.
Nathan Verni, Applications Engineer
Nathan Verni is a NYC based web developer who has been working with Rails since early 2006. Nathan led the open source development team at Blenderbox, an award winning interactive agency in Brooklyn, where he learned the value of working with small, passionate teams and the meaning of the term “pixel-perfect”. He believes in lower-case ‘a’ agile development and iteratively building useful products. Though Ruby is his primary language, he also keeps up with the Django, Scala and .NET MVC communities. When not coding, Nathan enjoys discovering new music, reading the classics, and hanging out with his wife and cat. He has a B.S. in Information Systems from Syracuse University.
Drew Blas, Operations Engineer
Drew is a pathological learner. He can always be found searching, exploring, and soaking in the juices of knowledge. When not performing his solemn duties as Keeper-Of-Uptime, he has be known to enjoy playing board games, flying, and playing music.
Jeremy Rowe, Software Developer
Jeremy is somewhat of a programming language connoisseur with a wide array development exposure. He has been involved in everything from the embedded development space to the web development space, working with both high and low level programming languages. All of that aside, Jeremy will openly admit that it is not software development that is his passion, but instead solving problems and making others lives better through it is. After hours Jeremy is involved in open source software, teaching others, biking, snowboarding and fishing. You will also see him frequenting coffee shops and bookstores as well.
Eric Farkas, Software Developer
Eric has a wide range of programming experience, gained while working as a developer on Wall Street and at startups of various sizes. He came to Ruby and Rails in 2007 after spending several years doing enterprise Java development, and has not touched an XML configuration file since. When not solving problems with code, Eric enjoys spending time with his wife and 4 children, reading, playing drums, and making beer. He has a B.S. in Computer Science from St. John's University.
Lee Corwin, Marketing
Lee Corwin works in marketing with Chargify. He grew up in the central valley of California and is now based out of Sacramento, CA. Alumni from UC Santa Cruz where he studied Business Management and Economics. When Lee isn't working he enjoys hiking, camping, spending time with his family, friends, and dog.
Britton Gwaltney, Marketing
Britton Gwaltney helps in the Marketing Department at Chargify. He is currently attending Sacramento State majoring in Business. When time permits he is working toward being an EMT/ paramedic on the side. In his free time, he enjoys hanging out with friends, skiing, snowboarding, swimming, playing basketball, and going camping.
Ed L'Italien, Head of Support
Ed leads our 24/7 support teams. He's responsible for providing great customer support through proper staffing & training of our Tier 1 & Tier 2 support teams.
Kori Francis, Support
Based in Kingston, Ontario - Kori is a web developer who's been working with .NET since he graduated in 2006. Kori found his niche with small teams working on Medical Information Management Systems. When not developing, Kori enjoys playing drums, running (The Kingston Meistersingers) and helping out the regional/national improvisation scene.
Suzanne Gedney, Customer Support Advocate
Originally from New York, Suzanne is now based in Key West, FL. She spent a number of years providing technical support to trading software users on Wall Street and is now part of the Tier 2 Support department at Chargify. When she isn't working, Suzanne enjoys boating, swimming, reading, cooking, and live music.
Robert Babcock, Tech Support Developer
Based in Panama City FL - Robert works for Tier 2 Support department helping to ensure customer support in a quick and timely matter. In his off time Robert enjoys bowling, fishing, books, and sports.
Riki Crusha, Staff Accountant
Riki has been involved in accounting for the past 20+ years and has been an integral part of some recent startups. Engine Yard with Lance Walley is listed among these. When not buried in the books, she enjoys her kids, boating, shooting, and golfing.
Siamak Taghaddos, Co-Founder & Advisor
Siamak Taghaddos is co-founder & CEO of Grasshopper. A lifelong student of marketing & branding, Siamak is one of the youngest CEOs to have lead a company to the Inc. 500 list of the fastest growing private companies in U.S., has been named to BusinessWeek's Top 5 Under 25 entrepreneurs list, Inc. Magazine's 30 Under 30 list, and was named as the Massachusetts Young Entrepreneur of the Year by the SBA. He has been featured in various publications including the Wall Street Journal, Boston Globe, CNN, FOX News, and other media.
David Hauser, Co-Founder & Advisor
David Hauser is co-founder of Grasshopper. A passionate technologist, he is one of the youngest co-founders to have lead a company to the Inc. 500 list of the fastest growing private companies in U.S. He was also co-founder of Return Path, an e-mail performance management company, and founder of WebAds360, an ad-serving technology provider for small and mid-sized businesses. David has been featured on CNN, named one of Boston Business Journal’s “40 Under 40,” and has been featured in the Boston Globe, Wall Street Journal and many other publications.
Mark Cuban, Investor
Mark Cuban is the highly successful entrepreneur and investor who founded HDNet, Broadcast.com and MicroSolutions. In July 2011, Mark invested in Chargify. Mark’s experience and wisdom building great companies gets us even more excited for the future of Chargify.
Marcelo DePolli, Software developer
Marcelo started coding when he was 14 years old and hasn't stopped ever since. After flirting with several programming languages, it was only with Ruby and Rails that he knew coding passion like no other. As a former user experience designer, he believes improving peoples' lives through code to be one of the most effective forms of design. In spite of all that, his wife and his four cats are his true love. And he still finds room in his heart for gaming, movies and classical philosophy.
Andrew Snow, Operations Engineer
Andrew's obsession with computers began in his teenage years, spending unhealthy hours reading programming manuals and experimenting constantly. From the late 1990s this flourished into a professional career, spanning application coding, web development, racking co-located hardware, Internet hosting and cloud-based operations. Andrew has more recently discovered a passion for the natural world and now lives with his family on a small farm, keeping bees and chickens and learning to grow food.
Our office outside Boston
Stop by if you’re in the area
Some of our Support team
Network Operations Center
(video) Chargify Data Center Benefits
(video) Chargify Data Center Tour
(video) Tour of Chargify Office
(video) Chargify Commercial
What We've Been Up To