Mar 09

Increasing Usability with New Design Updates

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We’ve been working hard over the last few months on releasing new features for Chargify, and have been excited with what we’ve been able to accomplish in such a short amount of time. And along with the performance and feature set of the application, we want to make sure Chargify looks as good as it works. So this week we’re rolling out the first in a series of user interface design updates that will continue to make Chargify a pleasant and beautiful environment in which to work.

Feb 08

New Features! - Multi-Site Support, Custom Emails, Hosted Pages Parameters cap BIG week

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We released several new features for Chargify this week that definitely deserve mention.

Multi-Site Support

Before, when you created a Chargify account, you were given 2 “sites”: 1) your “live” account and 2) your “test” account.  This structure was somewhat limiting, both for us and our customers.  We re-architected how Sites (now with a big “S”) work, and now, you can create as many Sites as you want, and you can move them in and out of test mode.

Each Site has its own Customers, Subscriptions, and Settings.  This means each site configures its own:

  • Subdomain
  • Gateway settings
  • Email Templates (more on that later)
  • Dunning Settings

This also opens us up to support other sorts of things in the future that aren’t compatible when you only have 1 production site… like multiple currencies.  (We haven’t committed to a roadmap for multi-currency, but we do know the need is there and we want to make sure we’re ready).

Feb 03

Guest post from Sean Harper - co-founder of TransFS

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This is a guest-post from Sean Harper, co-founder of TransFS.  He is a zealot about making sure business owners get a fair shake from their financial services providers.

  1. Know what your requirements are and find a processor that has lots of experience with those requirements.
  2. The worst credit card processing outcomes occur when the business owner doesn’t screen the processors that don’t have experience fulfilling that requirement. Fortunately, there are lots of processors that are experienced dealing with SaaS and web services companies and providing the gateway (auth.net or otherwise) that they need.

Jan 28

GH Blog: 4.5 Videos Every Web Entrepreneur Needs to Watch

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Check out the latest post from Grasshopper:

“A piece of advice to web entrepreneurs just getting started: rather than becoming consumed with starting the next Google or Facebook, focus on creating a remarkable company with a niche target market that solves a problem that you yourself have had. Here are four and a half great videos from six entrepreneurs to help you focus, get inspired, and launch a successful startup.”

See videos from David Heinemeier Hannson of 37signals, Guy Kawasaki, Seth Godin and more.

Check out all of the videos from “4.5 Videos Every Web Entrepreneur Needs to Watch”

Jan 26

Freemium Paper by Lincoln Murphy of Sixteen Ventures

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Lincoln Murphy of Sixteen Ventures presents an in-depth look at the Freemium model in SaaS companies.

What is Freemium, you ask?

Well, Freemium is defined by wikipedia as “a business model that works by offering basic Web services, or a basic downloadable digital product, for free, while charging a premium for advanced or special features.”

In his book he defines Freemium as “A marketing tactic where a Software-as-a-Service (SaaS) vendor has both a free and paid version of their product.”

Some of the areas Lincoln Murphy’s book addresses are:

  • Freemium is Not a Business Model
  • An Understanding of Free
  • Freemium Success Requires Internal Reflection