We recently did a significant system upgrade. Some of you may remember it - it was a few hours on a recent Saturday night.

The upgrade increased our capacity, which we could have done on many computing platforms, but the real story is this: We moved a long way up the ladder of financial transaction experience & security.

Our new transaction processing facility is focused on financial transactions. That’s the majority of their business. The rest of their business is related to healthcare and Sarbanes-Oxley. All serious stuff.

Our knowledge and experience at Chargify is quite good (especially through Grasshopper Group), but it’s not the same as having a large staff with 15 years of highly focused experience.

At our new facility, we’re surrounded by giants like MasterCard, Bank of America, and Toyota. We’re a small fish, and that’s good - we benefit from the standards that are demanded by the big fish.

With over $131 billion in online sales in 2009 (U.S), we have definitely become an e-commerce oriented society. This in turn, means we are also a society where customers are more vulnerable to identity and credit card theft. 

As a business it’s extremely important that you protect your customers’ data. Luckily, there are a number of solutions out there designed to ensure your customers’ data are secure. Aside from software, there are a few precautions you can take:

1. Maintain a Secure Network through Firewalls
   A firewall installation between wireless networks with a secure password policy will prevent any unwanted visitors from accessing credit card information


2. Testing and Monitoring
   Make sure your privacy settings are kept up to date by consistently checking the status of security controls, limitations, networks and restrictions on at least a quarterly basis.


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