SaaS Billing

Recurring Billing for Web 2.0 and SaaS companies

"At the end of the day, it's about managing that customer relationship and upselling. It's not just about getting the credit card. It's about making it easy for business owners to have all of that in motion even though they're not having to do anything.""

Lance Walley
Chargify Co-Founder & CEO

SaaS billing made easy

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No contracts to sign. No setup fees. No transaction fees.

Your SaaS billing solution

If your business has a software as a service (SaaS) offering, you'll likely want to bill customers repeatedly, which is where SaaS billing and recurring revenue billing overlap. Your revenue-driven goal is to encourage customers to use your software solutions over time, our job is to help you do that.

As a Chargify merchant, you'll rely on our subscription management and online interface to provide your software services. Integrate with the Chargify API, and we'll handle your customers' recurring subscriptions as well as your billing needs, from one-time or recurring transactions to issuing customer refunds and credits. Chargify's SaaS billing services also include online merchant solutions such as coupons, email receipts, statements, free-trials and complex pricing possibilities.

Master subscriptions

Our automated systems simplify the subscription management process. Turn trial customers into recurring subscribers with our easy-to-use sign-up page. With one click from your website or social pages, customers are directed to a custom-branded payment page where they can register for your software product in seconds. The business management dashboard also provides effortless subscription maintenance. Everything from adding new plans, upgrading and downgrading customers, or issuing refunds and credits can be handled from one central location, within a few clicks. Our robust platform automates complex calculations, billing cycles and pricing tiers.

More than billing administration, Chargify masters subscriptions by managing every step of the customer lifecycle. Through the user self-management portal, customers take charge of account settings and have the ability to upgrade packages and services on their own. Best of all, fees or prorations are calculated automatically, making seamless growth a reality.

Track and deliver incentives

Marketing incentives, such as free trials and flat-rate discounts, attract new customers and reward loyal ones. Chargify's coupon and discount system makes it easy to set up custom pricing, giving your sales team the tools to close a deal or your marketing team the incentives to drive campaigns. Create individual or groups of coupons with a few clicks. You'll set discount parameters, including coupon duration, use limits and discount amounts. Whether it's 25% or $25 off, Chargify lets you choose your discount variables. All coupon codes are saved and tracked and can be duplicated or reactivated easily.

Conquer failed payments

Failed payments are more than just a nuisance; they can negatively impact the overall efficiency and productivity of your business. We have an automated and secure solution, so you don't fumble. Chargify handles the business inconveniences of expired or invalid credit card information, unpaid invoices and deficient bank accounts.

As you focus on marketing campaigns and boosting sales, our system will send emails about missed payments or to request updated credit card information. We will email billing invoices, collect payments and even cancel a customer's account. For example, if you have an ongoing problematic customer, we can cancel an account immediately or when that customer's current billing period ends, all on your behalf. Our job is to simplify customer lifecycle management for our merchants and dependably handle the sophisticated billing engine at the core of any business scenario.

Multi-Gateway Safe & Secure
Braintree Fee Fighters

Beanstream TrustCommerce PaymentExpress

Learn more about how Chargify works with multiple merchant accounts & gateways.

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Frequently Asked Questions:

  • How do I integrate the Chargify API?

    Chargify offers an extensive support section around integrating with the Chargify API. If you’re unsure of how to integrate your site with Chargify, we have a group of implementation consultants who can assist you.

  • What support options do you offer?

    Chargify has an extensive support section along with our 24/7 support team. We also have a strong Chargify community who has been extremely helpful in developing Ruby gems, creating PHP wrappers and answering other Chargify users’ questions.

  • Do I need a merchant account and payment gateway to start using Chargify?

    In order to use Chargify on a live site, you must setup a merchant account & payment gateway. If you simply want to test Chargify with our developer plan, you do not need either of these. Learn more about how Chargify works with multiple merchant accounts & payment gateways.

  • Do I need to install software to use Chargify?

    Chargify is not a recurring billing software as there is no software required to use Chargify. Chargify has an easy-to-use online interface that will help you manage your billing and it takes only minutes to set up your subscription plans. You’ll have the ability to search across plans, transactions, and even customer groups, making it easy to track trends.